1. General Refund Policy
All digital content subscriptions and strategic consulting services are non-refundable once the service is activated or the digital assets are delivered.
Due to the nature of digital content and professional services, COREMIND, CORP. maintains a strict no-refund policy. By purchasing our services, you acknowledge and agree to this policy.
2. Services Covered by This Policy
This refund policy applies to all services offered by COREMIND, CORP., including but not limited to:
- Digital Content Subscriptions: Daily affirmations, psychological insights, and personalized content delivered via email or web platform
- Strategic PR Consulting: Professional consulting sessions, strategy documents, and advisory services
- AI Mentorship Programs: Educational content, coaching sessions, and personalized guidance
3. Why We Have a No-Refund Policy
Our no-refund policy exists for the following reasons:
- Digital Nature: Once digital content is delivered or accessed, it cannot be "returned" as the information has been received
- Service Activation: Professional services begin immediately upon purchase, with time and resources allocated to your account
- Intellectual Property: Our content represents proprietary intellectual property that retains value after delivery
- Fair Trial Period: We offer a 7-day free trial for subscription services, allowing you to evaluate our offerings before committing
4. Free Trial Period
To help you make an informed decision, we offer a 7-day free trial for our digital content subscriptions. During this period, you can:
- Access all premium features and content
- Evaluate the quality and relevance of our services
- Cancel at any time without being charged
If you cancel before the trial period ends, you will not be charged. After the trial period, your subscription will automatically convert to a paid subscription, and charges will apply.
5. Subscription Cancellation
While we do not offer refunds for completed billing periods, you may cancel your subscription at any time to prevent future charges. Upon cancellation:
- You will retain access to premium content until the end of your current billing period
- No further charges will be made to your payment method
- You will not receive a refund for the current billing period
- You can reactivate your subscription at any time
6. Exceptional Circumstances
In rare and exceptional circumstances, we may consider refund requests on a case-by-case basis. These circumstances include:
- Technical Issues: If our platform experiences prolonged technical problems that prevent you from accessing purchased services
- Duplicate Charges: If you were charged multiple times for the same transaction due to a processing error
- Unauthorized Charges: If charges were made without your authorization (subject to verification)
To request consideration under exceptional circumstances, please contact us within 14 days of the charge with detailed information about your situation.
7. Chargebacks and Disputes
If you initiate a chargeback or payment dispute with your bank or credit card company without first contacting us to resolve the issue, we reserve the right to:
- Immediately suspend or terminate your account access
- Dispute the chargeback with evidence of service delivery
- Pursue collection of any amounts owed
- Ban your account from future use of our services
We strongly encourage you to contact us directly if you have concerns about a charge. We are committed to resolving issues fairly and promptly.
8. Payment Processing
All payments are processed securely through Stripe, Inc., a PCI-compliant payment processor. Banking services are provided through Chase Bank. COREMIND, CORP. does not store your complete payment card information on our servers.
9. Pricing Changes
We reserve the right to change our pricing at any time. However, price changes will not affect existing subscriptions until the next renewal period. We will notify you of any price changes at least 30 days before they take effect, giving you the opportunity to cancel if you do not agree to the new pricing.
10. Questions and Support
If you have questions about our refund policy, billing issues, or need assistance with your subscription, please contact our support team. We are here to help and will work with you to address any concerns.
11. Acknowledgment
By purchasing our services, you acknowledge that you have read, understood, and agree to this Refund Policy. You further acknowledge that:
- You have had the opportunity to evaluate our services through the free trial period
- You understand that digital content and professional services are non-refundable
- You agree to resolve any billing disputes directly with us before initiating chargebacks
- You accept responsibility for managing your subscription and canceling if desired
12. Contact Information
For refund inquiries, billing questions, or subscription support, please contact us:
COREMIND, CORP.
Customer Support
5328 Angeles Crest Highway
La Cañada Flintridge, CA 91011, USA
Email: [email protected]
Delaware File No. 10472566
Response Time: Within 48 business hours